Sharing User Access
Frequently Asked Questions
What's Covered?
In this guide you'll learn how to share access with a colleague, how to accept shared access and change account views, how to manage seats, and how to remove access.
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Share Your Moz Subscription With a Colleague
You can share account access to your Moz Pro subscription with coworkers without dishing out your super secret password details by adding them as a Shared User, this is also called a Seat. You can give shared access to anyone, however they will need to set up a free Moz Community account with the email you have shared access with in order to access the subscription.
The number of available users is determined by your subscription level and you can check your remaining allowance from within your account. The account owner always takes up the first seat of every account. If you require more seats you may need to upgrade your account, please check our pricing page for more details.
Add Users to Your Subscription Step-By-Step
Before adding a user, please note that shared users will gain access to all your Moz Pro campaigns.
To add a new Shared User to your Moz Pro subscription, follow these steps:
- Select Manage Users from the profile dropdown on the top right-hand side
- Click Assign a Seat
- Enter your colleague's email address
- Click Send Invite
Your colleague will receive an invite email from noreply@moz.com, if they do not have a free Moz Community account they will be prompted to set one up.
How to Manage Seats
From the Manage Seats page a primary account owner can resend invites, remove shared access, and see who has shared access to your subscription.
Accepting Shared Access
Once you receive the invite email from team@moz.com, you can access the shared subscription right away.
If you are not already part of the Moz Community you will be prompted to set up a free Moz Community account with the email address the shared access was sent to.
To select between multiple subscriptions, follow these steps:
- Head to the Home page
- Choose an account to view from the drop-down
Removing Shared Access
Primary account owners can remove a shared users’ access from within your account.
Shared users can also remove their own access from the subscriptions page.
To remove shared user as a primary account holder, follow these steps:
- Select Manage Users from the profile dropdown on the top right-hand side
- Click the Remove link
Removing Access as a Shared User
To remove your access as a shared user, follow these steps:
- Select Account & Billing from the profile dropdown on the top right-hand side
- Click on Shared Subscriptions
- Click the Remove Yourself link
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