Need More Help?
Whether you’re brand new to the Moz tools or you’re a long-time customer, we all need help from time to time. Our Moz Help Team is here to assist you with any tool-related questions you may have along the way!
You can contact the Help Team at any time by emailing them at help@moz.com or by using our contact form.
If you are experiencing issues with the tools, please be sure to check our status page for any current outages or scheduled maintenance in progress.
In this part of the Help Hub we’ll outline how you can get help with the tools and what information we need to best assist you.
What can I learn in this section of the Help Hub?
Within this section of the Help Hub, you can learn…
- More about who is on the Help Team
- How to contact the Help Team here at Moz
- What to do if you find a bug
- What type of support we offer here at Moz
- How to find out if the Moz tools are the right fit for you
- What information we need to help with issues related to Moz Pro, Moz Local, and the Links API
- What information we need to help with billing issues related to your account
- How to take screenshots and access your Developer Tools
- Where to find SEO help
And so much more! You can use the left-hand navigation to explore various articles related to getting help with the Moz tools or use the search bar to query a specific term. We’ve also outlined some common customer queries below to help you find the information you need!
Looking to expand your SEO knowledge?
We offer 2 courses from the Moz Academy to help you get oriented in the tools and set you up for success! Sign up today for How to Use Moz Pro and 30 Days of SEO for tips, tricks, and more. These courses are FREE with a Moz Pro subscription or free trial!
Moz offers a wide variety of training courses via Moz Academy! The catalog includes courses on various SEO topics, from basic knowledge to how to perform a technical SEO audit of your site and more. You can view the course catalog and get started on the Moz Academy page.