Unanswered Questions
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Unsolved Updating labels via CSV upload
Hi, I would like to update all my keyword labels via a .csv upload, however, when I try to upload the keyword file with the updated labels, I'm advised I don't have enough keywords left for the import. Am I using the correct upload tool or is there a way around this, please?
Keyword Research | | Rich-H0 -
Unsolved Issue with former site redirect
Hello, After 2 months of starting a new service with a new domain name and a rather flat curve, I decided to invest in auditing tools. To my surprise, when analyzing links with 'Link Explorer', I got the following warning : "You entered the URL crapahute.com which redirects to www.krapahute.com. Click here to analyze www.krapahute.com instead."... So I understand I bought a domain name that was previously in use, 8 years ago. And logically, when they moved from crapahute.com to krapahute.com, the former site owners set a (probably 401) redirect between their former name and their new one. Probably that in the last 8 years they dropped crapahute.com since I was able to buy the domain name last year. I can't understand the warning I'm receiving. since I thought this redirect would become inactive when they dropped the domain name. On the contrary, if I analyze the backlinks to krapahute.com I can indeed see : crapahute.com [no anchor text] 3 2 0 --
Link Explorer | | x_all
redirect More Info
Date first seen - Date lost - Link target
2016-09-05 - N/A - www.krapahute.com So my question is : where is this warning coming from ? I performed some nslookup and dig on my domain and their's just to find out that every thing seems to look normal. Meanwhile, if I type "crapahute" in Google (and most other search engines), my site arrives in 12th page (!), and if I type "crapahute.com", the site "krapahute.com" appears first. Thank you for those reading up to that point ! Any hint on what could cause this ? Should I change of domain name ? Thank you !0 -
Customer Reviews on Product Page / Pagination / Crawl 3 review pages only
Hi experts, I present customer feedback, reviews basically, on my website for the products that are sold. And with this comes the ability to read reviews and obviously with pagination to display the available reviews. Now I want users to be able to flick through and read the reviews to help them satisfy whatever curiosity they have. My only thinking is that the page that contains the reviews, with each click of the pagination will present roughly the same content. The only thing that changes is the title tags which will contain the number in the H1 to display the page number. I'm thinking this could be duplication but i have yet to be notified by Google in my Search console... Should i block crawlers from crawling beyond page 3 of reviews? Thanks
Technical SEO | | Train4Academy.co.uk0 -
Unsolved Inbound Links Sudden Decline
Hi,
Link Explorer | | Jane090987
There is a question of my site that the number of linking domains has experienced a sudden decline - lost inbound links for around 100k in several days.
We are wondering the reason of this sudden decline, is it a common fluctation or is there some problems in our site? Thanks for your answers in advance!0 -
Unsolved Spam Score Blank - Looking For Feasible Solution
Hi,
Link Explorer | | Jane090987
There is a question in my website. When I'm searching the number of spam score of my site, it shows "--".
In the official article it shows that the reason of "--" happens is that our site has not been evaluated by Moz. But there aren't any ways of solutions, seems that we can only wait - not knowing how long - for being evaluated.
Is there any way that I can get my site evaluated by Moz, and the spam score of my website can be displayed as an exact number?
Thanks for answering in advance!0 -
Unsolved Does Moz Pro include Moz Local
My client has bought about six Moz Local accounts and are pleased with results. We have not yet used your Moz Pro program. The client might be interested in switching to the Moz Pro if those Moz Local accounts can be included into it. Please let me know as soon as possible. Thanks!
Moz Pro | | gallowaywebteam0 -
Unsolved How to setup a campaign for new client who only has GA4
Hi there,
Moz Pro | | DanielDL
We want to setup a new Campaign, but in the step that it asks to connect a GA property, it says we can only use UA and not GA4.
(Also referenced here https://moz.com/help/moz-pro/getting-started/campaign-setup#traffic-connect-google-analytics and here https://moz.com/help/moz-pro/getting-started/connect-google-analytics) But .... how do we setup new campaigns if the client only has GA4 ?0 -
Unsolved CSV export does not work
Export to csv spam links or other links does not work. Can you help me? And I already posted this question but it seems it was deleted. Without this option I do not see why I should continue moz subscription.
Product Support | | netcomsia
alt text0 -
Unsolved How do I remove close caption when watching lessons
By default, the lesson videos I'm watching have closed caption turned on. I find it annoying and I'd like to turn it off. How do I do that?
Getting Started | | digipal550 -
Escort directory page indexing issues
Re; escortdirectory-uk.com, escortdirectory-usa.com, escortdirectory-oz.com.au,
Technical SEO | | ZuricoDrexia
Hi, We are an escort directory with 10 years history. We have multiple locations within the following countries, UK, USA, AUS. Although many of our locations (towns and cities) index on page one of Google, just as many do not. Can anyone give us a clue as to why this may be?0 -
Unsolved Please refund my money
Why Moz doesn’t refund my money? I am not intend to use it as I forgot to canceled trial version only delayed 10 hours.
Product Support | | TanyaAAAS0 -
Custom Events Not Showing in GA4
I have some experience in successfully creating custom events for GA4 via Tag Manager, but I have one account where my events are firing in GTM but not showing at all in GA4 (not real time or anywhere). I have twice done them over and published my changes but still no luck. Any ideas what else the issue can be? There are no internal filters at the moment. Thank you.
Reporting & Analytics | | bradsimonis1 -
How to add multiple locations to an existing GBP
Hi, I'm having trouble finding the option to add multiple locations to an existing GBP account. Can somebody help me?
Local Listings | | Trendi
I believe it can be done throught Google &/or MOZ.
Thank you,0 -
Migration + Change of Address Tool used - previous site de-indexed!!
OMG disaster! Recently migrated my site womencycles.com to moonrise.health. Painstakingly went through each URL manually to map out redirects, notified Google via change of address tool. Bam. My old website has disappeared from Google and my new site has thus lost all it's organic (i.e. redirected) traffic. I don't get it. I think I have done everything by the book, but it seems my old site has disappeared and no authority or link juice has been passed to my new site by the 301s, as the new site isn't ranking either. Some examples: https://www.google.com/search?q=women+cycles&oq=women+cycles&aqs=chrome..69i57j69i65j69i61l2j69i60.1834j0j1&sourceid=chrome&ie=UTF-8 'women cycles' previous position 1
Technical SEO | | tikitaka
https://www.google.com/search?q=chaffed+vagina&oq=chaffed+vagina&aqs=chrome..69i57.2370j0j1&sourceid=chrome&ie=UTF-8 - chaffed vagina, previous position 1 https://www.google.com/search?q=how+long+does+it+take+turmeric+to+shrink+fibroids&oq=how+long+does+it+take+turmeric+to+shrink+fibroids&aqs=chrome..69i57.1355j0j1&sourceid=chrome&ie=UTF-8 - how long does it take turmeric to shrink fibroids, previous position 1. Biggest traffic source pages were: https://womencycles.com/blog/top-10-home-remedies-that-claim-to-tighten-vagina-do-they-work/
https://womencycles.com/blog/sore-breasts-after-period-has-finished/
https://womencycles.com/blog/what-is-vaginal-gas-queefing/
https://womencycles.com/blog/tired-during-ovulation/
https://womencycles.com/blog/how-to-get-rid-of-saggy-vag-without-surgery/
https://womencycles.com/blog/vagina-chafing-causes-treatments-to-prevent-it-from-coming-back/
https://womencycles.com/blog/vaginal-dryness-during-pregnancy/ New blog articles on new site, with 301 redirect in place, but not ranking Screenshot shows my search traffic for my new site. Site migrated 13 June. Any ideas anyone??!Screenshot 2022-06-28 at 13.27.41.png0 -
Anyone come accross a completely random site name displayed in the SERPs?
Hello SEO friends, I am looking at a site that has a completely random site name displayed in the serps. The site in question is a hypnotherapy service and the site name is displaying as a commercial cargo airline! See the screen shot. Any ideas? There is 'local business' structured data on the site and it IS showing the correct business name. Is this a hack? Negative SEO attack? Random Google stuff up? Help! Very confused! Thank you for any advice! Sean!Untitled.jpg
Intermediate & Advanced SEO | | sean.e0 -
start snippet is not working
Re: Star snippet not work I write a json+ld script for star snippet in my website but not work in my first page. you can see it in this URL https://taskmiran.com/ when I googled my keyword "خرید گوشی شیائومی" my competitor show with star snippet in SERP but my site doesn't show.
On-Page Optimization | | ariawebdesignm1 -
How to Get a New Organic SERP Image Pack
I have been doing a little on-page SEO on our site today and came across the following images embedded within organic SERPs, please see the screenshot. Obviously the users eye is drawn to these and therefore they are likely to result in more clicks. It would be great to know what they are called and how to go about getting these for our own results? If we managed to implement these across our site it would make a big difference for us, as working in the travel space, images are so strong when painting a picture of the destination. Thanks
SEO Tactics | | wildernessscotland
Ben 0073280b-3daa-4558-b5fd-3cbde422d623-image.png0 -
What is the difference between "document" and "object" moved redirect errors?
What is the difference between "document" and "object" moved redirect errors? I'm used to see "object moved" as a redirect chain issue that needs to be fixed, but this week my report contained a "document moved" redirect chain issue. And it's on our homepage. Looks like it might be a HTTP versus an HTTPS issue.
Reporting & Analytics | | Kate_Nadeau0 -
Unsolved Moz crawler not working
Hi Moz crawler keep failing on my site with the error showing : Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. I'm not sure what am I missing out.. this is my robots.txt.. i don't think Im missing anything else.. https://www.wearefutureheads.com/robots.txt can the support team help ?
Moz Pro | | teikh0 -
Unsolved How do I cancel this crawl?
The latest crawl on my site was the 4th Jan with a current crawl 'in progress'. How do i cancel this crawl and start a new one? I've been getting keyword ranking etc but no new issues are coming through. Screenshot 2022-05-31 083642.jpg
Moz Tools | | ClaireU0 -
Unsolved Why am I not seeing search.yahoo.com in my site's backlink profile?
When looking at the backlinks for a client's competitor I found that they had a backlink on search.yahoo.com/reviews and our domain (harmonyhit.com) did not. I was using the Link Explorer tool. However, when I go to yahoo Search I see that the website of harmonyhit.com is indexed in Yahoo search and has links to the site. Also, it's sitemap has been recently crawled in Bing webmaster tools which Yahoo uses. Why does our client have the backlink accounted for and we do not?
Link Explorer | | DigitalThirdCoast0 -
Unsolved I did not know that automatic payments were being made after using the trial version. I just saw money was flowing through my credit card and I urgently canceled my subscription. Request a refund for the amount
I did not know that automatic payments were being made after using the trial version. I just saw money was flowing through my credit card and I urgently canceled my subscription. Request a refund for the amount. As i am learning will use after some time.
Moz Pro | | NatwarG
Kindly refund my amount.0 -
Unsolved 301 Redirect chain http>https>https:/www
Dear community, I have the same issue with redirecting chain from http - https and then to https:// www.____
On-Page Optimization | | Damian_Ed 0
In one of the previous opened discussions the solution given was: you'd update the server level rule to point directly to the end URL form.
Re: 301 Redirect chain Are there any tutorials or resources available to help me properly implement this solution and resolve this issue? Tags: 301 Redirects, HTTPS, WWW, Server Level Rule, Redirect Chain Any tutorials how to do it properly to resolve this issue ?0 -
Unsolved structured data google search rich results s
Hello, I would like to update the google search rich results for our website using breadcrumblist structured data. I followed google guidelines on how to get this done and even tested it using the Rich Results test but non of the changes I made show up in google search.
Technical SEO | | GlobalDentalShop
Is anyone able to provide assistance with this process?0 -
Unsolved Mozscape API subscription
We have questions regarding our subscription and the plan we are on. We are more interested in Mozscape API and not the features that we have access to currently. Will you let us know how we can change. Is there some one that we can chat with. Thanks,
API | | PatientPop
Naveen
naveen.sarabu@patientpop.com0 -
Searching For LinkedIn Ad Agency
My organization is looking to do paid social on LinkedIn but we are having trouble locating a agency that can handle our unique needs. Does anyone have a recommendation for an agency that specializes or has had success with LinkedIn advertising?
Social Media | | inhouseninja0 -
Why Product pages are throwing Missing field "image" and Missing field "price" in Wordpress Woocommerce
I have a wordpress wocommerce website where I have uploaded 100s of products but it's giving me error in GSC under merchant listing tab. When I tested it show missing field image and missing field price. I have done everything according to https://developers.google.com/search/docs/appearance/structured-data/product#merchant-listing-experiences and applied fixed i.e. images are 800x800 and price range is also there. What else can be done here?!merchant listing.jpg
Technical SEO | | Ravi_Rana0 -
Unsolved Moz lesson question re: Keyword Matrix brainstorm
Hello We are going through the exercise of keyword matrix and want to know if we can get someone to listen in for 5-10 min to make sure we are on the right track. Thank you - Brad
Product Support | | B2daGz0 -
Traffic from External Sites
I'm hoping I came to the right forum. Is there a way in Moz to view a prospective ad source's traffic?
Digital Marketing | | EHCarrera20220 -
Google Capital - Antitrust Conspiracy
I think we all have heard about Thumbtack breaking the rules w/ badges. Getting deindexed, then getting a 100M injection from Google capital and having the penalties removed: https://techcrunch.com/2014/08/20/service-marketplace-thumbtack-raises-100m-round-led-by-google-capital/ Our primary competitor is a different marketplace backed by Google Capital. Does anyone know of any low frequency products (reliant on SEO) backed Google Capital that has not won out within search? (i.e. is there any hope of competing against a low frequency marketplace after they have Google Capital backing?)
Search Behavior | | MarketGrowth0 -
Unsolved Mobile Rankings for me and competitors disappear in Moz but still ranking.
Hi, I'm trying to create an SEO report for my client however their mobile rankings have completely disappeared for Google Mobile rankings. Competitors rankings have disappeared as well. Could this be a Moz configuration issue?
Moz Pro | | baddjuju0 -
Unsolved Google URL inspection live test rendering issue.
Hi Everyone, This is my first post on Moz. I have been trying to get this thing sorted and have read everywhere and everyone just says don't worry about it. I would really like some advice/suggestions on this it will be really helpful. When I use the Google URL inspection tool from the Google search console the page rendering is completely broken. The tool refuses to load resources each time. At end of the day that's how the website is rendered in Google cache. I have already tried disabling cache plugins and Cloudflare but nothing works. site - nationalcarparts.co.nz
Support | | caitlinrolex789
This is how it renders when using URL inspection tool -
https://prnt.sc/7XKHtEU01gEl and if you check cache:https://nationalcarparts.co.nz this is how Google is caching it. Plugins I am using - Elementor Version 3.6.1, Elementor Pro Version 3.6.4, Exclusive Addons Elementor Version 2.5.4, Exclusive Addons Elementor Pro Version 1.4.6, WP- rocket, Cloudflare Pro plan with the plugin. Please if someone has fixed this issue and has a possible solution for it. Thanks cacheissue1.PNG1 -
CTA first content next or Content first CTA next
We are a casino affiliations company, our website has a lot of the same casino offers. So is it beneficial to put the content over the casino offers, then do a CSS flex, reverse wrap, so the HTML has the page content first, but the visual of the page displays the casinos first and the content after? or just the usual i.e image the HTML as content first, and CSS makes offers come first?
On-Page Optimization | | JoelssonMedia0 -
Unsolved Solve a Lost GA Connection - can't get it to work
Hi, I followed all steps on https://moz.com/help/moz-pro/getting-started/troubleshoot-google-analytics?_ga=2.15852085.2007735045.1676157945-122376721.1676157945 below Solve a Lost GA Connection multiple times but I keep getting the message "Our connection to your Google Analytics account was lost. Don't worry, you won't lose any data. Please follow the steps in our guide to reconnect.
Moz Pro | | silvansoeters
" I am on the free trial and would obviously like to connect to GA to see how everything is working. Any help would be greatly appreciated. Thanks.0 -
Unsolved Performance Metrics crawl error
I am getting an error:
Product Support | | bhsiao 0
Crawl Error for mobile & desktop page crawl - The page returned a 4xx; Lighthouse could not analyze this page.
I have Lighthouse whitelisted, is there any other site I need to whitelist? Anything else I need to do in Cloudflare or Datadome to allow this tool to work?1 -
Slug redirect to existing subdomain?
Hi everyone, I'm Levi, new here and new in the world of SEO so please don't judge if my question is silly. Back on the days when my website was built we tought of having subdomains to help with SEO. We have a couple subdomains set up https://stansted.tonorwich.uk, https://heathrow.tonorwich.uk, https://gatwick.tonorwich.uk, https://luton.tonorwich.uk etc .
Link Building | | Leviiii
We do have some content on these, but from seo perspective creating a slug and redirecting it to the subdomains would be beneficial? Would it make any difference at all, good or bad? Ex. Creating
https://tonorwich.uk/taxi-minibus-tofrom-stansted and redirecting it to https://stansted.tonorwich.uk
Will this help or we better create different content on the slugs? Waiting for your opinions.
Thanks in advance.0 -
Unsolved Duplicate LocalBusiness Schema Markup
Hello! I've been having a hard time finding an answer to this specific question so I figured I'd drop it here. I always add custom LocalBusiness markup to clients' homepages, but sometimes the client's website provider will include their own automated LocalBusiness markup. The codes I create often include more information. Assuming the website provider is unwilling to remove their markup, is it a bad idea to include my code as well? It seems like it could potentially be read as spammy by Google. Do the pros of having more detailed markup outweigh that potential negative impact?
Local Website Optimization | | GoogleAlgoServant0 -
Searchability Strategy
We recently had a technical SEO audit carried out and it highlighted how many clicks it took to get to many of our pages (more than 4)). Does anyone have advice on how to create a structure for our pages to avoid this or recommend any articles I can read?
Technical SEO | | Caroline_Ardmoor0 -
Unsolved URL Crawl Reports providing drastic differences: Is there something wrong?
A bit at a loss here. I ran a URL crawl report at the end of January on a website( https://www.welchforbes.com/ ). There were no major critical issues at the time. No updates were made on the website (that I'm aware of), but after running another crawl on March 14, the report was short about 90 pages on the site and suddenly had a ton of 403 errors. I ran a crawl again on March 15 to check if there was perhaps a discrepancy, and the report crawled even fewer pages and had completely different results again. Is there a reason the results are differing from report to report? Is there something about the reports that I'm not understanding or is there a serious issue within the website that needs to be addressed? Jan. 28 results:
Reporting & Analytics | | OliviaKantyka
Screen Shot 2022-03-16 at 3.00.52 PM.png March 14 results:
Screen Shot 2022-03-15 at 10.31.22 AM.png March 15 results:
Screen Shot 2022-03-15 at 4.06.42 PM.png0 -
Unsolved Monitor on page changes
Is it possible to monitor on page changes with Moz? Let's say the description of product x is changed, I would know somehow. It could be title, image, meta desc, etc.
Product Support | | Displetech0 -
Broken URL Links
Hi everyone, I have a question regarding broken URL links on my website. Late last year I move my site from an old platform to Shopify, and now have broken URL links giving out 4xx errors. When I look at Moz Pro>Campaigns>Insights>links, I can see the top broken URL links, however there is a difference if copy & paste URL directly from Moz Pro and by Export CSV file. For example below, If I copy and paste links direct from Moz Pro, it has the “http://” in front as below: http://www.thehairhub.com.au/WebRoot/ecshared01/Shops/thehairhub/57F3/1D8F/D244/C675/E27D/AC10/003F/35AD/manic-panic-colours.jpg But when I export the list of links as an CSV file, the http:// is removed. www.thehairhub.com.au/WebRoot/ecshared01/Shops/thehairhub/57F3/1D8F/D244/C675/E27D/AC10/003F/35AD/manic-panic-colours.jpg Another Example below: By copy & paste URL direct from Moz Pro
Technical SEO | | johnwall
http://thehairhub.com.au/Shop-Brands/Vitafive-CPR/CPR-Rescue By export CSV file.
thehairhub.com.au/Shop-Brands/Vitafive-CPR/CPR-Rescue Which one do I use to enter into the “Redirect From” field in Shopify URL Redirects? Do I need to have the http:// in front of the URL? Or is it not required for redirects to work? Kind Regards, John Wall
The Hair Hub0 -
Separate service page for each key-word we're ranking in
Hello guys, I have a service-based website. Right now, I have around 30 commercial pages for different services, that we offer. I came up with idea to add service page for each keyword we're ranking in. For example, we offer home-construction service and we have 1 commercial page for this service. I will create 10-20 pages for keywords, related to home-construction services.
Content Development | | MykhailoRudenko
For example: bricklaying, Fundamental works, Landscape works, Concrete works, etc. I saw similar approach on this website. It's a link on bricklaying page: https://kiev.kabanchik.ua/ua/category/kladka-kirpicha If you scroll down you will see section with keywords, related to bricklaying and each keyword has separate page with duplicate content. My questions are: Do you know the name of this SEO tactic, so I can google more information about it? Do you think that it's good idea to use similar approach in order to improve your rankings for certain keywords? Is it a dangerous SEO tactic that may cause some penalties for your website or it's completely safe? Thank you for helping, guys! 331ea1ea-1d49-4f6c-89ef-510ef4657fa4-image.png c5999dbb-6dfb-4fbe-b3e8-ab9a0943bd88-image.png0 -
Baidu Webmaster Tools: How to setup in "Site Properties" the field "Affiliate subject"?
Hi ,
International SEO | | lcourse
finally I managed to setup my site in Baidu Webmaster Tools with the help of a freelance staff member in China. Site is verified and sitemap submitted. In section "Site Properties", field "Affiliate subject" I can't figure out after extensive search what I need to setup here for a foreign company without any presence and without company registration in China. Anybody can help? When I click on this field, it indicates "Site association subject is a necessary link for mobile resources to enter search." so my site will not show up in mobile results without it? Grateful for any tips on how to resolve this piece of puzzle of the baidu setup.
Thanks0 -
Unsolved how to add my known backlinks manually to moz
hello
Moz Local | | icogems
i have cryptocurrency website and i found backlinks listed in my google webmasters dashboard, but those backlinks dont show in my moz dashboard even after 45 days. so my question is can i add those backlinks to moz, just to check my website real da score thanks,0 -
Unsolved Google My Business and Virtual Offices
Moz support suggests that the community may be able to answer this question, and I would appreciate the help. I own a coworking space that offers virtual office services. Based on my reading of Google's guidelines, A virtual office doesn't qualify for a GMB listing. However, multiple virtual office sites are offering GMB PIN codes if the member signs up for 6 months of service. The claim is that Google will see the address as "stable" after 6 months. The only possible reference I can find for this is 6 months for SEO results. Google expressly states, "virtual offices are not eligible for a business profile." Thanks for any feedback
Moz Local | | Acrowe0 -
Unsolved Google Analytics (GA4) recommendations for SEO analysis?
Guides on Moz and elsewhere mostly refer to Google Analytics' Universal Analytics (UA). However, UA is being replaced with GA4, and the interface, options, and reporting are very different. Can you recommend a clear, thorough, and effective walkthrough of how to set up useful SEO reports in GA4? Is there a simple tool you recommend that will help connect historical data from UA to GA4 when GA4 is the only option available? If there's no simple tool, what values do you recommend retaining from UA for effective historical reporting? How would you use them? At minimum for reporting, I'd want to show month-to-month changes and year-to-year changes (in percentages and in real numbers) for the following: all site visits all organic visits organic visits as a percentage of all site visits organic visits that led to a specific goal completion organic visits that led to any goal completion Thanks in advance for your help!
Reporting & Analytics | | Kevin_P1
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