Unanswered Questions
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Unsolved New Google SERP Now Lazy Loading
Hello, Google has changed the way it displays it's SERPs with lazy loading new listings. Because of this the Moz Chrome Extension no longer shows results past first results. I also often find that when a site is ranked above the Maps, it doesn't display results. Is there a fix for this?
Moz Bar | | HercMagnus0 -
Unsolved Duplicate Contents in Order Pages of Multiple Products
Hi, I have a website containing 30 software products. Each product has an order page. The problem is that the layout and content of these 30 order pages are very similar, except for the product name, for example: https://www.datanumen.com/access-repair-order/
On-Page Optimization | | ccw
https://www.datanumen.com/outlook-repair-order/
https://www.datanumen.com/word-repair-order/ Siteliner has reports these pages as duplicate contents. I am thinking of noindex these pages. However, in such a case, if a user search for "DataNumen Outlook Repair order page", then he will not be able to see the order page of our product, which drives the revenue go away. So, how to deal with such a case? Thank you.0 -
Unsolved Listing Permanence
Do listings revert to original state after cancelling Moz Local subscription? I know Yext is a feed that needs to be in place for their listings to show, and when you cancel the subscription, the listings all revert to how they were before you started (if you are lucky). I was told that Moz Local was different by a rep of the underlying platform that Moz white labels. Is this true , or still true? Thanks
Moz Local | | TroyP0 -
English pages given preference over local language
We recently launched a new design of our website and for SEO purposes we decided to have our website both in English and in Dutch. However, when I look at the rankings in MOZ for many of our keywords, it seems the English pages are being preferred over the Dutch ones. That never used to be the case when we had our website in the old design. It mainly is for pages that have an English keyword attached to them, but even then the Dutch page would just rank. I'm trying to figure out why English pages are being preferred now and whether that could actually damage our rankings, as search engines would prefer copy in the local language. An example is this page: https://www.bluebillywig.com/nl/html5-video-player/ for the keywords "HTML5 player" and "HTML5 video player".
Local SEO | | Billywig0 -
Unsolved Duplicate Content
We have multiple collections being flagged as duplicate content - but I can't find where these duplications are coming from? The duplicate content has no introductory text, and no meta description. Please see examples:- This is the correct collection page:-
Technical SEO | | Caroline_Ardmoor
https://www.ardmoor.co.uk/collections/deerhunter This is the incorrect collection page:-
https://www.ardmoor.co.uk/collections/vendors How do I stop this incorrect page from showing?0 -
Unsolved drahmadi
Re: Star snippet not work
Moz Tools | | freakymozzz5
Thank you, I am writing Persian text:
برای داشتن مبل و دکوراسیون خانه سایت دکورانیک پیشنهاد می شود.
داشتن اسپاتیفای خرید اسپاتیفای مناسب است.
آیین نامه
قالیشویی اصل سایت اصلی قالیشویی های برتر تهران
سایت اصلی تالار عروسی سایت مناسب تالارهای تهران و سالن عقد
سایت آموزشی انگلیسی آموزش هایی مربوط به یادگیری زبان0 -
Unsolved WHY IS NO ONE AT MOZ CUSTOMER SERVICE RESPONDING??! THEY STOLE MY MONEY
AFTER MAKING PAYMENT FOR MOZ LOCAL I WAS ASKED TO CLICK THE LOCATION ID TO GET STARTED BUT IT JUST LOOPS TO THE SUBSCRIPTION PAGE. ALL BUTTONS JUST LOOP. I SENT 10 EMAILS TO MOZ AND THEY CLAIM TO RESPOND IN 24 HOURS BUT IT HAS BEEN LONGER THAN THAT! IS THIS A SCAM SERVICE AND WAS I JUST ROBBED OF MY MONEY!!! HOW DO I CALL THESE PEOPLE SINCE THEY ARE NOT RESPONDING TO EMAILS!!! ???/
Moz Local | | ShopSplendor20 -
Unsolved Keyword Rank History chart has missing data for periods of time
Hello, When I look at the rank history for a particular keyword, there are missing gaps in the data. For example, the keyword was fluctuating around rank 10-20 from Jan 2022 to July 2022. Then suddenly the line on the graph disappears. It starts tracking again in Oct 2022 starting at rank 16. It almost appears as if Moz lost track of the keyword for some time. Other tracked keywords did not experience the same issue during this time. Then as a result, Moz reporting will say the tracked keyword moved up in ranking 40+. What is happening here? I'm unsure how to explain this activity to my clients.
Moz Pro | | celsiusmarketing0 -
Disconnect MOZ Local and Google My Business
I've had problems with one of our eight branch locations when I connected GMB to Moz Local about a year ago. The location was suspended for being a duplicate. I would like to sever the connection so I could keep Moz Local live but at least temporarily delete the suspended Google My Business. Also, if you might have any guides or tutorials on performing this task it would be greatly appreciated. Thanks.
Local Listings | | gallowaywebteam0 -
Unsolved How do I remove close caption when watching lessons
By default, the lesson videos I'm watching have closed caption turned on. I find it annoying and I'd like to turn it off. How do I do that?
Getting Started | | digipal550 -
Unsolved Please refund my money
Why Moz doesn’t refund my money? I am not intend to use it as I forgot to canceled trial version only delayed 10 hours.
Product Support | | TanyaAAAS0 -
How to add multiple locations to an existing GBP
Hi, I'm having trouble finding the option to add multiple locations to an existing GBP account. Can somebody help me?
Local Listings | | Trendi
I believe it can be done throught Google &/or MOZ.
Thank you,0 -
Anyone come accross a completely random site name displayed in the SERPs?
Hello SEO friends, I am looking at a site that has a completely random site name displayed in the serps. The site in question is a hypnotherapy service and the site name is displaying as a commercial cargo airline! See the screen shot. Any ideas? There is 'local business' structured data on the site and it IS showing the correct business name. Is this a hack? Negative SEO attack? Random Google stuff up? Help! Very confused! Thank you for any advice! Sean!Untitled.jpg
Intermediate & Advanced SEO | | sean.e0 -
How to Get a New Organic SERP Image Pack
I have been doing a little on-page SEO on our site today and came across the following images embedded within organic SERPs, please see the screenshot. Obviously the users eye is drawn to these and therefore they are likely to result in more clicks. It would be great to know what they are called and how to go about getting these for our own results? If we managed to implement these across our site it would make a big difference for us, as working in the travel space, images are so strong when painting a picture of the destination. Thanks
SEO Tactics | | wildernessscotland
Ben 0073280b-3daa-4558-b5fd-3cbde422d623-image.png0 -
Unsolved Moz crawler not working
Hi Moz crawler keep failing on my site with the error showing : Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. I'm not sure what am I missing out.. this is my robots.txt.. i don't think Im missing anything else.. https://www.wearefutureheads.com/robots.txt can the support team help ?
Moz Pro | | teikh0 -
Unsolved Why am I not seeing search.yahoo.com in my site's backlink profile?
When looking at the backlinks for a client's competitor I found that they had a backlink on search.yahoo.com/reviews and our domain (harmonyhit.com) did not. I was using the Link Explorer tool. However, when I go to yahoo Search I see that the website of harmonyhit.com is indexed in Yahoo search and has links to the site. Also, it's sitemap has been recently crawled in Bing webmaster tools which Yahoo uses. Why does our client have the backlink accounted for and we do not?
Link Explorer | | DigitalThirdCoast0 -
Unsolved 301 Redirect chain http>https>https:/www
Dear community, I have the same issue with redirecting chain from http - https and then to https:// www.____
On-Page Optimization | | Damian_Ed 0
In one of the previous opened discussions the solution given was: you'd update the server level rule to point directly to the end URL form.
Re: 301 Redirect chain Are there any tutorials or resources available to help me properly implement this solution and resolve this issue? Tags: 301 Redirects, HTTPS, WWW, Server Level Rule, Redirect Chain Any tutorials how to do it properly to resolve this issue ?0 -
Unsolved Mozscape API subscription
We have questions regarding our subscription and the plan we are on. We are more interested in Mozscape API and not the features that we have access to currently. Will you let us know how we can change. Is there some one that we can chat with. Thanks,
API | | PatientPop
Naveen
naveen.sarabu@patientpop.com0 -
Why Product pages are throwing Missing field "image" and Missing field "price" in Wordpress Woocommerce
I have a wordpress wocommerce website where I have uploaded 100s of products but it's giving me error in GSC under merchant listing tab. When I tested it show missing field image and missing field price. I have done everything according to https://developers.google.com/search/docs/appearance/structured-data/product#merchant-listing-experiences and applied fixed i.e. images are 800x800 and price range is also there. What else can be done here?!merchant listing.jpg
Technical SEO | | Ravi_Rana0 -
Traffic from External Sites
I'm hoping I came to the right forum. Is there a way in Moz to view a prospective ad source's traffic?
Digital Marketing | | EHCarrera20220 -
Unsolved Mobile Rankings for me and competitors disappear in Moz but still ranking.
Hi, I'm trying to create an SEO report for my client however their mobile rankings have completely disappeared for Google Mobile rankings. Competitors rankings have disappeared as well. Could this be a Moz configuration issue?
Moz Pro | | baddjuju0 -
Unsolved Solve a Lost GA Connection - can't get it to work
Hi, I followed all steps on https://moz.com/help/moz-pro/getting-started/troubleshoot-google-analytics?_ga=2.15852085.2007735045.1676157945-122376721.1676157945 below Solve a Lost GA Connection multiple times but I keep getting the message "Our connection to your Google Analytics account was lost. Don't worry, you won't lose any data. Please follow the steps in our guide to reconnect.
Moz Pro | | silvansoeters
" I am on the free trial and would obviously like to connect to GA to see how everything is working. Any help would be greatly appreciated. Thanks.0 -
Unsolved Favorite Citation Building / Submission Services
Besides Moz.com/local and yext.com what other services do you guys use to fix duplicates and create more citations for clientele? I have a recent domain 301 and i cant seem to update some old brand listings for a campaign. I do also use bright local.
Moz Local | | waqid0 -
Slug redirect to existing subdomain?
Hi everyone, I'm Levi, new here and new in the world of SEO so please don't judge if my question is silly. Back on the days when my website was built we tought of having subdomains to help with SEO. We have a couple subdomains set up https://stansted.tonorwich.uk, https://heathrow.tonorwich.uk, https://gatwick.tonorwich.uk, https://luton.tonorwich.uk etc .
Link Building | | Leviiii
We do have some content on these, but from seo perspective creating a slug and redirecting it to the subdomains would be beneficial? Would it make any difference at all, good or bad? Ex. Creating
https://tonorwich.uk/taxi-minibus-tofrom-stansted and redirecting it to https://stansted.tonorwich.uk
Will this help or we better create different content on the slugs? Waiting for your opinions.
Thanks in advance.0 -
Searchability Strategy
We recently had a technical SEO audit carried out and it highlighted how many clicks it took to get to many of our pages (more than 4)). Does anyone have advice on how to create a structure for our pages to avoid this or recommend any articles I can read?
Technical SEO | | Caroline_Ardmoor0 -
Unsolved Large discrepancy in number of links using compare links tool
Hi there, I’m trying to understand the large discrepancy in number of links among websites. For instance, I am comparing landing pages among two different colleges. One college has over 7 million links, while the other has only 72,000 links. Meanwhile, these colleges are fairly comparable in terms of population and prestige. Could anyone help me understand why this metric is wide ranging, and how a college could have so many links? Specifically looking at total links, internal links, external links, and linking domains.
Link Explorer | | HanoverianHE0 -
So many spam links that I haven't created are reflected in my domain
Around 500+ spam links got reflected in my domain. I actually haven't created them. Also, the links are not opening. These links affected my spam score. How can I remove them and reduce my spam score?
Link Building | | OrangeDigital160 -
No Appreciable Effect of Moz Local?
I've been using Moz Local for over a year and these are the results for $129?! ... https://moz.com/products/local/check-listing?ubrecheckid=152151793&ubrechecktoken=zc2pg9Ic2qkADDYL Please advise.
Local SEO | | ianpritchardphd0 -
Tracking International Keywords
Hi I haven't had much luck tracking keywords on my international sites let alone discovering new keywords. What are some strategies/suggestions to accomplishing this? Currently I have campaigns set-up for the UK, Germany, France, and China in additional to our main US-Canada campaign.
International SEO | | Julie.P0 -
Unsolved Monitor on page changes
Is it possible to monitor on page changes with Moz? Let's say the description of product x is changed, I would know somehow. It could be title, image, meta desc, etc.
Product Support | | Displetech0 -
Separate service page for each key-word we're ranking in
Hello guys, I have a service-based website. Right now, I have around 30 commercial pages for different services, that we offer. I came up with idea to add service page for each keyword we're ranking in. For example, we offer home-construction service and we have 1 commercial page for this service. I will create 10-20 pages for keywords, related to home-construction services.
Content Development | | MykhailoRudenko
For example: bricklaying, Fundamental works, Landscape works, Concrete works, etc. I saw similar approach on this website. It's a link on bricklaying page: https://kiev.kabanchik.ua/ua/category/kladka-kirpicha If you scroll down you will see section with keywords, related to bricklaying and each keyword has separate page with duplicate content. My questions are: Do you know the name of this SEO tactic, so I can google more information about it? Do you think that it's good idea to use similar approach in order to improve your rankings for certain keywords? Is it a dangerous SEO tactic that may cause some penalties for your website or it's completely safe? Thank you for helping, guys! 331ea1ea-1d49-4f6c-89ef-510ef4657fa4-image.png c5999dbb-6dfb-4fbe-b3e8-ab9a0943bd88-image.png0 -
Unsolved page url, title and description all in one view
where can I view all the pages of the website crawled to see all the page urls, page titles and descriptions all in one single view not one page at a time? for example when using screaming frog you can scan a site and it will make a list of all pages urls, titles and descriptions that you can export. Thanks.
Getting Started | | peterbriss0
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