Latest Questions
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Unsolved Cannot edit my moz local in my dashboard
I'm trying edit my moz local , and each time i click dashboard to edit, i i cannot edit.
Moz Local | | 1on10 -
Unsolved I have a "click rate juice" question would like to know.
Hello I have a "click rate juice" question would like to know. For example. I created a noindex site for a few days event purposes. Using a random domain like this: event.example.com. Expecting 5000+ clicks per day. Is it possible to gain some traffic juice from this event website domain "example.com" to my other main site "main.com" but without exposing its URL. Thought about using 301 redirecting "example.com" to "main.com". But it will reveal the example-b.com to the general public if someone visits the domain "example.com". Also thought about using a canonical URL, but it would not be working because the event site is noindex. or it would not matter at all 🤔 Wondering if there is a thing like this to gain some traffic juice for another domain? Thanks
Intermediate & Advanced SEO | | Blueli0 -
Unsolved image alt attribute question
Hi MOZ peeps, Just wondering where I can find the list of alt attributes missing from my website? I'm sure its right in front of my face but I cant' find it. Thanks
Moz Tools | | RichardNM
Richard0 -
Unsolved Next scheduled Domain Authority Update?
Hello, can someone with API access please check it for me? I am told it is available here: http://moz.com/products/api/updates Thank you
API | | archimede910 -
Requiring customer agree to shipping terms at checkout
I work for an ecommerce company that has many of its shipments go by LTL freight. Our customer service team has issues with a few customers per month that aren't equipped to receive freight shipments which leads to returns and other issues. In an effort to better inform our customers, the customer service team is requesting that we add a checkbox to the checkout that requires customers to agree to our shipping and returns policy, including a link to the policy page. I am wondering how concerned people here would be that requiring the customer to check a box agreeing to those terms would lead to more customers abandoning during the checkout process. Or do you think it's not a concern? Thanks for your thoughts.
Conversion Rate Optimization | | Kyle_M0 -
Unsolved URL dynamic structure issue for new global site where I will redirect multiple well-working sites.
Dear all, We are working on a new platform called [https://www.piktalent.com](link url), were basically we aim to redirect many smaller sites we have with quite a lot of SEO traffic related to internships. Our previous sites are some like www.spain-internship.com, www.europe-internship.com and other similars we have (around 9). Our idea is to smoothly redirect a bit by a bit many of the sites to this new platform which is a custom made site in python and node, much more scalable and willing to develop app, etc etc etc...to become a bigger platform. For the new site, we decided to create 3 areas for the main content: piktalent.com/opportunities (all the vacancies) , piktalent.com/internships and piktalent.com/jobs so we can categorize the different types of pages and things we have and under opportunities we have all the vacancies. The problem comes with the site when we generate the diferent static landings and dynamic searches. We have static landing pages generated like www.piktalent.com/internships/madrid but dynamically it also generates www.piktalent.com/opportunities?search=madrid. Also, most of the searches will generate that type of urls, not following the structure of Domain name / type of vacancy/ city / name of the vacancy following the dynamic search structure. I have been thinking 2 potential solutions for this, either applying canonicals, or adding the suffix in webmasters as non index.... but... What do you think is the right approach for this? I am worried about potential duplicate content and conflicts between static content dynamic one. My CTO insists that the dynamic has to be like that but.... I am not 100% sure. Someone can provide input on this? Is there a way to block the dynamic urls generated? Someone with a similar experience? Regards,
Technical SEO | | Jose_jimenez0 -
Questions about putting 2-3 keywords in title tag.
Hi there, what is the best way to decide the keywords to be used in title tag?
Web Design | | lucybish0 -
Onsite audit and fix issues
I am not sure if I am posting in the correct area here, but I am looking for someone I can hire to do an onsite audit and fix those issues. Thanks.
On-Page Optimization | | Granitebusters0 -
Track SEO performance for specific sub-directories
How can i track performance metrics for a group of subdirectories.
SEO Tactics | | Miradoro
I.e
domain.com/de/en_uk
domain.com/de/de_de
domain.com/at/en_uk
domain.com/at/de_de0 -
Unsolved How do I remove close caption when watching lessons
By default, the lesson videos I'm watching have closed caption turned on. I find it annoying and I'd like to turn it off. How do I do that?
Getting Started | | digipal550 -
Unsolved trouble connecting
having trouble getting to the dashboard i think mozilla fire fox is blocking
Getting Started | | ecoofficescreens1 -
Redirecting Homepage to Subdomain Bad or Good Idea??
I have a very old forum that still gets a lot of traffic, but when migrating over to another software that is cloud based we cannot redirect using same domain, SO the only option would to be to change the cname on a subdomain and then REDIRECT all the traffic from the ROOT domain permanently - would this be a bad move as the root domain wouldnt be used anymore as now its just setup to be redirected in order to use the software we need to use? Domain is 17 years old.
Technical SEO | | vbsk0 -
Unsolved New Google SERP Now Lazy Loading
Hello, Google has changed the way it displays it's SERPs with lazy loading new listings. Because of this the Moz Chrome Extension no longer shows results past first results. I also often find that when a site is ranked above the Maps, it doesn't display results. Is there a fix for this?
Moz Bar | | HercMagnus0 -
Unsolved Google results linking domains
When I check the linking domains of a root domain, a lot of Google results from other countries appear. Does this mean all of these domains are linking to my root domain? Can anybody explain this and tell me if this can be seen as spam or not? linking-domain-moz.png
Link Explorer | | dirkjandirkjan02 -
Will properly encoded & signs hurt or help me?
Hello friends, Will properly encoding a url hurt my ranking after having it improperly coded? I want to change my & symbols to & If I go from:
Technical SEO | | sonic22
http://www.example.com/product.php?attachment=pins&model=cool To:
http://www.example.com/product.php?attachment=pins&model=cool Will I get hurt if I make the leap?0 -
How good is my page?
Hello I've been using moz for a while, using the tools to try and best optimize our pages, I'm curious to see if we're missing anything blatant or if you have any little tips. Any feedback would be greatly appreciated. Here is one of our most popular pages:
SEO Tactics | | JamesDavison
https://www.longstonetyres.co.uk/classic-car-tyres/jaguar/e-type.html Cheers.0 -
Unsolved Why is my website Backlinks Lower on Moz than on SEMRush?
Hi, I'm new to Moz and I am trying to find out why my website Birmingham Roofers has 7 backlinks on Moz it has 21 on SEMRush. However, I read somewhere online in one of your blog post that it crawls in real time.
Moz Bar | | ajegunle0 -
How to add multiple locations to an existing GBP
Hi, I'm having trouble finding the option to add multiple locations to an existing GBP account. Can somebody help me?
Local Listings | | Trendi
I believe it can be done throught Google &/or MOZ.
Thank you,0 -
Domain migration goes wrong. I have a few quesitons.
So I did a domain migration 4-5 months ago, lost about 70-80% of the traffic and I still couldn't recover the traffic. Redirected everything 1:1 Updated internal links Triggered change of address in GSC Monitoring the server logs (everything is perfect) Uploaded the old sitemap with the old URLs What happened/ what have I noticed so far: Almost all URLs have been indexed on the new domain New content on the new domain is indexed in a matter of few hours There's only one particular page that still appears as "Crawled and indexed" on the old domain and still receives traffic. I tried to request the manual indexing so Google could figure out the page has been redirected but nothing has changed. I think this is a sign Google hasn't finished the domain migration process? Most WEBP images appear as "Crawled - currently not indexed" on the old domain. Shouldn't they appear as "Page with redirect"? The new domain is ranking pretty well on a bunch of keywords (they're like 2-3% of the total page count) while the rest of 97% of pages haven't appeared not even in the top 200 results (these pages don't receive a single impression) Google acts a bit strangely on crawling the old domain. He keeps crawling the category pages over and over again (sometimes I see 20-30 crawls on a single category page in a single day) while the inner pages and images are rarely crawled. Like I see 4-5 crawls on images per day maximum. The traffic and number of rankings keywords haven't changed a bit after the last Google updates. Does this indicate that we haven't been impacted by them? So any suggestions on what else can I do to find out the reason why the website hasn't recovered? My guesses are: The process is still not finished (unlikely since it already passed 4-5 months) There's a technical error that I can't find (again, unlikely since I see nothing strange in the logs that'd indicate Google has problems fetching the site) Someone did something nasty (like blasting the website with backlinks or copying the content) that hindered the process? I see a couple of sites made in a language I can't read that literally copy and translate the content from my website and publish on theirs with the canonical URL my website URL. Also, two sites cloned mine after the migration but I managed to eliminate them in time. I had a lot of spammy backlinks on the old domain that have been automatically generated on the ranking pages over a few years. I haven't disavowed them because Google claimed they can identify and eliminate them. Now all those backlinks have instantly moved to the new domain which could put Google in panic mode and lower its trust in our website. Should I disavow them? Please any help is highly appreciated.
SEO Tactics | | Anna332120 -
Unsolved Capturing Source Dynamically for UTM Parameters
Does anyone have a tutorial on how to dynamically capture the referring source to be populated in UTM parameters for Google Analytics? We want to syndicate content and be able to see all of the websites that provided referral traffic for this specific objective. We want to set a specific utm_medium and utm_campaign but have the utm_source be dynamic and capture the referring website. If we set a permanent utm_source, it would appear the same for all incoming traffic. Thanks in advance!
Technical SEO | | peteboyd0 -
Unsolved Listing Permanence
Do listings revert to original state after cancelling Moz Local subscription? I know Yext is a feed that needs to be in place for their listings to show, and when you cancel the subscription, the listings all revert to how they were before you started (if you are lucky). I was told that Moz Local was different by a rep of the underlying platform that Moz white labels. Is this true , or still true? Thanks
Moz Local | | TroyP0 -
How to handle SEO redirection after remove www
Recently our https://bestclassifiedsusa.com free classifieds USA website we move from www to non www format. Now old urls still showing in Google SERP. When click they show 404 error pages due to removed old ads.
Technical SEO | | bcuclassifieds
We redirect www to non www version for main domain but still old cache pages affected.
How to dynamically handle this case, all old www version ads pages auto redirect to relevant category pages?0 -
Unsolved Can I exclude subdomain from a Campaign?
Also, I would like to track a subdomain without the root domain, is that possible?
Moz Pro | | AndreVa0 -
Unsolved Why is Moz telling me to add services when there isn't a ps
Screen Shot 2022-12-08 at 9.53.40 AM.png When I click the "Add services" link, it takes me to the "Rich Data" page where there isn't a place to list your services. All of the fields in my "Rich Data" page are full and there is not anymore room to name services. What do I do?
Moz Local | | rdsoapes11mktg0 -
How to Get a New Organic SERP Image Pack
I have been doing a little on-page SEO on our site today and came across the following images embedded within organic SERPs, please see the screenshot. Obviously the users eye is drawn to these and therefore they are likely to result in more clicks. It would be great to know what they are called and how to go about getting these for our own results? If we managed to implement these across our site it would make a big difference for us, as working in the travel space, images are so strong when painting a picture of the destination. Thanks
SEO Tactics | | wildernessscotland
Ben 0073280b-3daa-4558-b5fd-3cbde422d623-image.png0 -
Unsolved What would the exact text be for robots.txt to stop Moz crawling a subdomain?
I need Moz to stop crawling a subdomain of my site, and am just checking what the exact text should be in the file to do this. I assume it would be: User-agent: Moz
Getting Started | | Simon-Plan
Disallow: / But just checking so I can tell the agency who will apply it, to avoid paying for their time with the incorrect text! Many thanks.0 -
Unsolved Google Search Console Still Reporting Errors After Fixes
Hello, I'm working on a website that was too bloated with content. We deleted many pages and set up redirects to newer pages. We also resolved an unreasonable amount of 400 errors on the site. I also removed several ancient sitemaps that listed content deleted years ago that Google was crawling. According to Moz and Screaming Frog, these errors have been resolved. We've submitted the fixes for validation in GSC, but the validation repeatedly fails. What could be going on here? How can we resolve these error in GSC.
Technical SEO | | tif-swedensky0 -
Unsolved What is the reason for the decline of my entire site in Google!
Why does my site rank so low in google results when the whole site was topping. It hit 200,000 impressions per day, and it's down to 1,000 impressions After this update 👇
Moz Tools | | A_h7med.-
Today we released the October 2022 Spam Update. Find out more about spam updates at This is why, and how do I know my site is spam This is a link to my site that you can see and check https://www.ktaabhulul.com/
B85CF67D-C76B-42A2-812A-9CCFE016D7FA.jpeg DF49D603-0D03-4A3B-926C-7C0136732804.jpeg0 -
Refund
I was charged for a subscription but I’ve tried to cancel several times. I need help with a refund.
SEO Tactics | | PerceptionDB0 -
How to index e-commerce marketplace product pages
Hello! We are an online marketplace that submitted our sitemap through Google Search Console 2 weeks ago. Although the sitemap has been submitted successfully, out of ~10000 links (we have ~10000 product pages), we only have 25 that have been indexed. I've attached images of the reasons given for not indexing the platform. gsc-dashboard-1 gsc-dashboard-2 How would we go about fixing this?
Technical SEO | | fbcosta0 -
Missing Canonical Tag for a PDF document
Error: Missing Canonical Tag
Technical SEO | | ahmadmdahshan
But URL is not a webpage it is a PDF document, is this fixable?0 -
Backlinking Strategy
I am particularly new to the field of SEO and Backlinking and I have recently started my own blog feel free to have a look (https://thehorseradar.com/). What I wanted to find out is how can I achieve a DA of at least 30. What should be my link-building strategy? & what steps should I take first? With an abundance of overwhelming info available online I have gotten really confused about what would work and what would not. If someone would lay out the steps needed to be taken, I would be extremely grateful! Thank You
Link Building | | haris3131 -
Three version of english pages: EN-US, EN-GB und EN as x-default
We want address the search market for USA and UK. Therefore all english pages have small regional variations with similar content. Since a longer time (after a relaunch) Google has problems to identify the right page (/en-gb/) for the right search market (UK) - although we use hreflang and sitemaps from the beginning. We monitor those in moz for our UK campaign (/en-gb/ pages) by jumps in the ranking of individual keywords (>-50 and >+50). -50 means not that the ranking of our website is lost. In this case Google will substitute the ranking of the /en-gb/ page with the variant /en/. One excample:
Technical SEO | | PeterGolze
https://www.openmind-tech.com/en-gb/industries/cam-software-for-motor-sports/
This page lost the ranking and the other languag variant is ranking for position 2.
https://www.openmind-tech.com/en/industries/cam-software-for-motorsport/ In the moment I have no idea what we can change in our html code.0 -
Unsolved Overview for New Users
Hello, I'm looking for an overview for how to use some of the MOZ features for teammates that are unfamiliar with the full ins and outs of SEO. Or perhaps a list of tips to share out with them? Is there any sort of webinar or tips that you have available or perhaps a training they could attend? Thanks!
Getting Started | | Athene
Molly0 -
Rankings preferring English URL
We've recently had a redesign of our website and we have both a Dutch and an English version. However, in MOZ for both NL and BE-NL it seems to favor the English URLs. This never used to be the case and I'm wondering why it's happening and whether it could actually be hurting our SEO, as search engines would favor local languages for search queries.
Local SEO | | Billywig0 -
Unsolved Mozscape API subscription
We have questions regarding our subscription and the plan we are on. We are more interested in Mozscape API and not the features that we have access to currently. Will you let us know how we can change. Is there some one that we can chat with. Thanks,
API | | PatientPop
Naveen
naveen.sarabu@patientpop.com0 -
Unsolved Is there anyway to cancel moz local?
Is there anyway to cancel moz local? I can not figure it out. I've tried for hours now.
Getting Started | | SouthBayWebs0 -
Unsolved Subscription plan Question
HI Moz Team Now I'm interesting to subscription pro ( medium ) plan for 4 months . Could you give me any discount? Sincerely yours
Product Support | | jakapongjoke991A0 -
Unsolved WHY IS NO ONE AT MOZ CUSTOMER SERVICE RESPONDING??! THEY STOLE MY MONEY
AFTER MAKING PAYMENT FOR MOZ LOCAL I WAS ASKED TO CLICK THE LOCATION ID TO GET STARTED BUT IT JUST LOOPS TO THE SUBSCRIPTION PAGE. ALL BUTTONS JUST LOOP. I SENT 10 EMAILS TO MOZ AND THEY CLAIM TO RESPOND IN 24 HOURS BUT IT HAS BEEN LONGER THAN THAT! IS THIS A SCAM SERVICE AND WAS I JUST ROBBED OF MY MONEY!!! HOW DO I CALL THESE PEOPLE SINCE THEY ARE NOT RESPONDING TO EMAILS!!! ???/
Moz Local | | ShopSplendor20 -
Unsolved Why am I not seeing search.yahoo.com in my site's backlink profile?
When looking at the backlinks for a client's competitor I found that they had a backlink on search.yahoo.com/reviews and our domain (harmonyhit.com) did not. I was using the Link Explorer tool. However, when I go to yahoo Search I see that the website of harmonyhit.com is indexed in Yahoo search and has links to the site. Also, it's sitemap has been recently crawled in Bing webmaster tools which Yahoo uses. Why does our client have the backlink accounted for and we do not?
Link Explorer | | DigitalThirdCoast0 -
Rankings preferring English URL above local URL
We've recently had a redesign for our website and it has influenced our rankings a little bit. However, what I mainly noticed is that for some keywords in MOZ the English URL is looked at in terms of ranking, instead of the local URL. It used to be just the local URL ranking, even for keywords that are more English oriented, and I'm wondering if that might be hurting our rankings. And more importantly, why it's happening. An example of a page where it's happening is: https://www.bluebillywig.com/online-video-platform/
Local SEO | | Billywig0 -
Duplicate content homepage - Google canonical 'N/A'?
Hi, I redesigned a clients website and launched it two weeks ago. Since then, I have 301 redirected all old URL's in Google's search results to their counterparts on the new site. However, none of the new pages are appearing in the search results and even the homepage has disappeared. Only old site links are appearing (even though the old website has been taken down ) and in GSC, it's stating that: Page is not indexed: Duplicate, Google chose different canonical than user However, when I try to understand how to fix the issue and see which URL it is claiming to be a duplicate of, it says: Google-selected canonical: N/A It says that the last crawl was only yesterday - how can I possibly fix it without knowing which page it says it's a duplicate of? Is this something that just takes time, or is it permanent? I would understand if it was just Google taking time to crawl the pages and index but it seems to be adamant it's not going to show any of them at all. 55.png
Technical SEO | | goliath910 -
I am getting automatic spam links to my site, how can I remove them?
Hello, I need assistance, recently I noticed a huge traffic drop from my blog, lost all the rankings in SERP. I got to know that it's Google OCT Spam Update mainly it's about spamming and black hat techniques. But I haven't done any spammy practices or Black HAT SEO. I pay good amount of $ a month to freelancing content writers and don't make any spam backlinks. My site is : tcmguide.com Checked my site in search console and noticed that I had out of no where got 13000+ links from different dirty sites, as I have never tried to building those links in my life. 13 382 links.jpg I tried to export and Disavow this but via Export I got access to 1000 only and can't find these links in MOZ. Moz is showing other links, can any one help me out to recover my traffic and If my site is hit with Spam Update, how can I recover from it. Please help me felling pretty demotivated and stressed
Link Building | | dsdfsdfdfdfvg330 -
English pages given preference over local language
We recently launched a new design of our website and for SEO purposes we decided to have our website both in English and in Dutch. However, when I look at the rankings in MOZ for many of our keywords, it seems the English pages are being preferred over the Dutch ones. That never used to be the case when we had our website in the old design. It mainly is for pages that have an English keyword attached to them, but even then the Dutch page would just rank. I'm trying to figure out why English pages are being preferred now and whether that could actually damage our rankings, as search engines would prefer copy in the local language. An example is this page: https://www.bluebillywig.com/nl/html5-video-player/ for the keywords "HTML5 player" and "HTML5 video player".
Local SEO | | Billywig0 -
Unsolved Keyword Rank History chart has missing data for periods of time
Hello, When I look at the rank history for a particular keyword, there are missing gaps in the data. For example, the keyword was fluctuating around rank 10-20 from Jan 2022 to July 2022. Then suddenly the line on the graph disappears. It starts tracking again in Oct 2022 starting at rank 16. It almost appears as if Moz lost track of the keyword for some time. Other tracked keywords did not experience the same issue during this time. Then as a result, Moz reporting will say the tracked keyword moved up in ranking 40+. What is happening here? I'm unsure how to explain this activity to my clients.
Moz Pro | | celsiusmarketing0 -
Unsolved How can I cancel my Local subscription?
I signed up for Moz Local with an annual subscription and I don't have a store front, so most of it is not relevant to me.
Moz Local | | HobbyHack0 -
German Keywords
Hi I wanted to check the volume of a keyword in German but unfortunately, it shows no data available.?
Keyword Research | | Raymonda
Is this actually possible to research German keywords with your tool?0 -
Disabling Hubspot AMP plugin - impact on GA
Hello, all!
Reporting & Analytics | | SimpleSearch
What impact have you seen if you've used the Hubspot AMP plugin and then disabled it?
We saw a big jump in sessions, which is weird because GA was tracking AMP pages. I'm trying to wrap my head around why this is happening but my brain isn't working 🙂0 -
Unsolved I had toxic backlinks attacks from some rivals that increased my spam score to 33% how to reduce and fix it ?
Hi Moz Community and SEO experts I had toxic backlinks attacks from some rivals that increased my spam score to 33% how to reduce and fix it ? my domain is https://www.safnah.com I disavowed around 300 toxic urls but nothing happened looking forward for your solutions
Support | | Safnah IT Services0 -
Block Links From Spam sites
can you block links from other websites?ie: links backlinking to your site, causing a high spam score.
Link Building | | Socialdom0
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