Welcome to the Q&A Forum

Browse the forum for helpful insights and fresh discussions about all things SEO.

Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.

Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).

Unsolved I forgot to cancel the trial period on time and my card is charged

Product Support

2160

Pasindukw Subscriber last edited by

I forgot to cancel the trial period on time and my card is charged.
I sent 2 emails to help@moz.com with my account credentials. But I didn't get any reply yet.

How can I get my money back?
1 Reply Last reply
Reply Quote 0

Got a burning SEO question?

Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.

Start my free trial

Browse Questions

View

From

Sorted by

With category

Explore more categories

Related Questions

Unsolved CSV export does not work

moz pro link explorer help

Export to csv spam links or other links does not work. Can you help me? And I already posted this question but it seems it was deleted. Without this option I do not see why I should continue moz subscription.
alt text
Product Support | | netcomsia

0
Unsolved URL Crawl Reports providing drastic differences: Is there something wrong?

crawl errors 403 errors url issue fix error help

A bit at a loss here. I ran a URL crawl report at the end of January on a website( https://www.welchforbes.com/ ). There were no major critical issues at the time. No updates were made on the website (that I'm aware of), but after running another crawl on March 14, the report was short about 90 pages on the site and suddenly had a ton of 403 errors. I ran a crawl again on March 15 to check if there was perhaps a discrepancy, and the report crawled even fewer pages and had completely different results again. Is there a reason the results are differing from report to report? Is there something about the reports that I'm not understanding or is there a serious issue within the website that needs to be addressed? Jan. 28 results:
Screen Shot 2022-03-16 at 3.00.52 PM.png March 14 results:
Screen Shot 2022-03-15 at 10.31.22 AM.png March 15 results:
Screen Shot 2022-03-15 at 4.06.42 PM.png
Reporting & Analytics | | OliviaKantyka

0
Solved MY CARD IS CHARGED PLEASE CANCEL MY SUBSCRIPTION AND GIVE ME THE REFUND

bill charged moz pro

Hi Moz Please cancel my account. I was charged for $149. It was charged automatically. I am please respond to my email and take an action towards this.
Product Support | | Wenalyn

0
Cancelling without loosing data

Hello, Is it possible to cancel my Moz pro account for a few months without loosing the data and then reopen it a few months from now. Thank you,
Product Support | | seoanalytics

0
I forgot to cancel the trial period and my card is charge

i forgot to cancel the trial period and my card is charge how can i get my money back
Product Support | | Abhi_007

0
I have subscribed for 1 month free Moz trial account. i need to delete my account permanently

i can not delete my account from account setting , so what should i do??
Product Support | | woline2008

0
I cancelled a day after my billing date. Will i be able to receive a refund?

I signed up for the trial, and i dont plan on renewing the service at this time. I cancelled it as soon as i received the email notification for renewal, will i be able to receive a refund? thanks.
Product Support | | INFINIT_C

0
How do i pull a report for a particular time frame

I'd like to pull a quarterly social media report for 3 months - is that possible?
Product Support | | BGcreativesolutions

0