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Hello, Moz community. I have a big problem, today by accident i suppose i was charged 149$ for the Moz Pro subscription plan, but i have already earlier today canceled my subscription plan. 
Now Moz is a great seo based application, but i was only testing the field and do not need those kind of services and plus living in a third world country 149$ would literally mess my whole month. Is there anyway the payment to be reversed, the transfer is still in the waiting and the payment has not been completed. Waiting for response, 10x

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Hi guys my whole moz account went awol - lost all my previous campaign data in terms of search listings - got a bit fed up so started from scratch, the first week was ok but now I login to see where I am on the search engines and all I get is '-' can anyone help - I am paying top dollar for this service but it seems so unstable, I thought I was using this to save me time keying in hundreds of search phrases and manually checking them and as I am sure many of you will appreciate checking daily can drive you crackers so I signed up with the belief that once a week I would get an in depth report and as such I could take a sigh of relief and get away from the obsessive compulsion to check my listings daily - this does not seem to be the case - pretty frustrated to be honest. kind regards Gareth

I have found several issues with Moz Analytics. Wondering if it is only me or am I missing something... 1. I am not able to create branded reports or reports what so ever. I need this functionality like it is advertised.
2. In Search competition is not working at all. it states "not in top 50" for all keywords witch is not true.
3. In Crawl diagnostics I get this "Rel Canonical" issue even though the rel canonical tag is in the website. I have send a mail to support but no answer until today. Earlier I did receive a answer on my questions so i guess there is one way of sending questions to the moz team witch is not working.

I'm getting an error of the title element being too long on a few pages. Most of them are super easy fixes however there is one that's not. On our rss feed I think the titles of each blog are getting concatenated together. Here is the example of the xml: <title>First Blog title</title> <title>Second Blog title</title> When I check using a spider simulator (http://www.feedthebot.com/tools/spider/index.php) it tells me that my title is the actual page title tag. Is this a MOZ error and will it show up on google properly? The second part I've noticed about the rss feed is that it's reporting too many links in it. Does that matter in this case? Thanks

I recently launched a new website and according to the Moz Crawl Diagnostics Summary, I have more than 8,000 pages that have Title Elements that are Too Long (>70 Characters). But, when I look at these Page Titles, most of them seem to be (<70 Characters). Examples (with pages linked to the actual website): Collection page // Brooklyn Nets Shirts - Nets T-Shirt, Tees, Tops | Sportiqe Apparel (Moz reports this page title is 92 characters, over by 22) Product page // EA SPORTS Boxing Shirt - Red | Sportiqe Apparel (Moz reports this page title is 73 characters, over by 3 Blog post // 50 Father's Day Gift Ideas For Dad | Sportiqe Apparel (Moz reports this page title is 79 characters, over by 9) Is there a way to verify that the Moz tool is correct, and I'm overlooking that these page titles are indeed >70 characters? Any insight on how to resolve this problem as well? Appreciate any advice or articles that discuss this issue.