Frequently Asked Questions

Unfortunately, MozCon tickets are non-refundable/non-cancellable and not eligible to be used towards future MozCon events but may be transferred to another attendee. The deadline to transfers a ticket to another attendee is Monday, July 31st, 2023.

Yes, you can absolutely buy more than one ticket at the Moz customer discounted rate if you have a current paid plan for Pro, STAT, Local or API. Bring the whole team! Group pricing is available for groups of 5+, please contact us to inquire about group price options.

Unfortunately, no. You must already be a Moz Customer on a paid plan for Pro, STAT, Local or API in order to be eligible for the customer rate. We're unable to extend the customer discount to free trial customers at this time.

Your in-person ticket includes access to the full 2-day conference program as well as breakfast, lunch, and two snacks each day of the conference. You'll also get access to our evening networking events on Monday and Tuesday, some way cool swag and the MozCon 2023 videos after the conference wraps up.

MozCon is unlike other conferences in that we don't accept pitches for our speakers. Instead, we have a seasoned speaker committee who hand select our lineup using a robust selection process. We have high standards, and our small selection committee typically sees all presenters give talks at other conferences before inviting them to MozCon. The only exception is our Community Speaker spots which are designed to highlight up-and-coming, fresh speakers and the call for pitches for these spots is now closed.

Yes, we can! MozCon is rich in value. We're big believers in conference ROI, whether it's giving you actionable tactics to apply to your daily work or creating key connections among our speakers, Community, and Mozzers. Unlike most conferences, our speakers go through a selection process and slide deck review to ensure high quality; you'll see the best of the best in both content and variety. Your in-person ticket price also includes a recording of the MozCon speaker presentations which you can share with your team.

No, you don't! You will learn important SEO concepts and theories that are independent of tools. However, if you’re not a Moz Pro customer, you will need a free Moz Community account (sign up here) to access the Moz Academy content!

No, we do not allow walk-up ticket purchases. All tickets must be pre-purchased ahead of the event. The cutoff for ticket sales is July 31st, 2023. Please note that we cannot guarantee meal preferences or availability/sizing for swag for late registrations. If you miss the registration window, MozCon Livestream passes will be available for purchase through August 7th and speaker video bundles will be available for purchase to non-attendees approximately 30-days post-event.

General Information about the training content of each course can be found on these respective pages: SEO Essentials Certification page and Technical SEO Certification page.

Yes, the Seattle Convention Center is fully accessible, and our layout accommodates everyone.

MozCon is hosted in Seattle, WA in the Pacific Time zone. The Schedule therefor will run on PT. Please note that the Livestream Broadcast is live from the Seattle stage and will also run on PT without instant replay.

Super Early Bird tickets are on sale now through March 31st, 2023 with only 250 available. Once they're gone, we'll be unable to extend the discounted rate. Register early for best rates.

The bundles are a limited time offer, and won’t be available for long!

Not quite - just one more step!

If you already have a Moz Community or Moz Pro account, you’ll receive a registration confirmation email from Moz Academy within 2 business days of your purchase.

If you do not already have a Moz Community or Moz Pro account, you’ll receive an email prompting you to create one (you can do so here)! Once you’ve verified your new account, we’ll get you registered for the Certification, and you’ll receive a registration confirmation email.

You’ll have access to the Certification training for 1 year from the date of purchase.

We’re so sorry - Moz Academy Certifications are non-refundable.

Yes. In addition to our TAGFEE core values, we have adopted a code of conduct for further inclusiveness for attending marketers of all stripes. We take the safety of our community very seriously and any attendees who violate our Code of Conduct may be asked to leave the conference without a refund at the sole discretion of the MozCon Team and Moz Leadership.

MozCon is dedicated to providing a harassment-free conference experience for everyone, regardless of gender, sexual orientation, disability, physical appearance, body size, race, or religion. We do not tolerate harassment of conference participants in any form.

All communication should be appropriate for a professional audience including people of many different backgrounds. Sexual language and imagery is not appropriate for any conference venue, including talks. As we serve a tech savvy audience, communication does include social media postings by attendees concerning MozCon.

Be kind to others. Do not insult or put down other attendees. Behave professionally. Remember that harassment and sexist, racist, or exclusionary jokes are not appropriate for MozCon.

Attendees violating these rules may be asked to leave the conference without a refund at the sole discretion of the conference organizers.

Thank you for helping make this a welcoming, friendly event for all.

Click Here to Read Full Code of Conduct

For MozCon 2023, we have two Livestream pass options for those who are unable to join us in-person in Seattle, WA. The Livestream pass provides access to view a live, real-time broadcast directly from the MozCon Seattle stage without instant replay. Livestream access may not be shared and is tied to the unique email address of the registered pass holder.

MozCon sessions are recorded, edited and captioned by our team of professional A/V staff for viewing as part of your MozCon ticket. We ask that attendees do not record the sessions themselves.

We are fortunate to have our Moz staff of over 150 available as volunteers at MozCon and won't be requiring any additional assistance.

Yes, we can write you an invitation letter that you may use as you apply for a visa. Once you have completed your ticket purchase, please email mozcon@moz.com with your name, business address, and MozCon ticket order number to request a letter. Please also check with your local government office as sometimes there are wait periods in order to get visas and we are unable to write to or directly contact any consulate, embassy or Government on behalf of an attendee. The MozCon team is unable to provide any country or traveller specific advice or information.

Yes! Our official MozCon hotel is the Hyatt Regency Seattle in downtown Seattle, WA. It is located within a block and a half of the Convention Center where MozCon is held and offers MozCon attendees a nightly discounted rate for stays from August 5th through 10th, 2023 including complimentary wi-fi in your guest room. Visit our MozCon travel page to access the group pricing links for both hotels. Rates start at US$295/night for a King room.

Yes, Moz is proud to partner with 50/50 Pledge and further our commitment to better representation of women on stage.